<aside> 🦸 Open communication is of utmost importance to us. Superdao is a safe space for exchanging feedback.

</aside>

Navigation:

What is Feedback?

What do we want to know?

How to communicate better?

People Team and Feedback

Feedback Formats in Superdao

How to Share Feedback

What is feedback?

Feedback is:

• a response to another person's actions with the goal of influencing their subsequent actions in a direction that is desirable for me, in accordance with my values, needs, and priorities. This response is based on facts.
• a beneficial habit, the foundation of personal and professional growth for each teammate, and the success of the team as a whole.

Feedback is NOT:

• Criticism
• Praise
• Personal Opinion

Often, we unintentionally mix feedback with these concepts, but ideally, feedback should be non-judgmental.

<aside> ☝🏻 Feedback should be: selfless, timely, direct, specific, and applicable in practice.

</aside>

Our Approach

• Feedback 24/7
• Use Feedback Language
• Appreciate Developmental Feedback
• Feedback ≠ Absolute Truth
• Balance
• Feedback Regardless of Seniority
• Feedback → Action
• Feedback Meets Feedback

Why is this important?

+ Contributes to personal and professional growth

+ Creates a positive work environment

+ Helps prevent serious mistakes

+ Improves communication within the team

+ Motivates and keeps people engaged

+ Enables managers to set a specific level of performance in the team

+ Increases the level of trust within the team

What do we want to know?

To make it easier for you to understand "where to go" for a particular issue, we have provided several example cases.

Share with:

<aside> 👩‍💻 People Team

</aside>

<aside> 🤩 "I have an idea about our culture!"

</aside>

<aside> 💫 "I have excellent communication with my manager and team."

</aside>

<aside> 😓 "I lack transparency in processes."

</aside>

<aside> 🤕 "I feel burnt out because my team often overworks."

</aside>

<aside> 😵‍💫 "I don't understand or like how process X works in our company."

</aside>

<aside> 🥵 "I'm having trouble establishing communication with my manager."

</aside>

<aside> 🙄 "I feel we need more benefits/activities, etc."

</aside>

<aside> 🦸 Your Manager

</aside>

<aside> 🤩 "I have an idea about processes!"

</aside>

<aside> 🔥 "I want to share my weekly success."

</aside>

<aside> 🤐 "I'm having trouble communicating with a teammate."

</aside>

<aside> 🤯 "I don't understand why I was assigned this task."

</aside>

<aside> 😤 "I'm not getting enough growth opportunities."

</aside>

<aside> 😥 "I lack resources for development."

</aside>

<aside> 🥺 "I'm not receiving enough feedback."

</aside>

<aside> 😭 "I want a promotion! Where is it?"

</aside>

<aside> 🦸🏻 Head of Department

</aside>

<aside> 🤩 "I have an idea for the company!"

</aside>

<aside> ☝ "I really like how processes are structured in our branch."

</aside>

<aside> 🤬 "I feel that my manager unfairly evaluates/doesn't notice my work."

</aside>

<aside> 😠 "My manager doesn't want to nominate me for a promotion."

</aside>

<aside> ☹️ "I don't feel enough support and attention from my manager."

</aside>

<aside> 🤯 "The manager included inadequate requirements in the Performance Improvement Plan."

</aside>

Of course, don't forget to share the good and suggest new ideas!

We love ideas and always strive to support initiatives, but we have limited resources for their implementation. Don't stop generating ideas and coming to teams with proposals, and don't be discouraged if one of your ideas isn't immediately implemented.

How to communicate better?

It seems like there's an important conversation on the horizon, right? We have a few principles that will help you convey your thoughts effectively and confidently listen to others.

<aside> ↔️ How to give feedback?

1. Remember that the main goal of feedback is to help your teammate. If you're in a bad mood and you realize your goal is to hurt someone, reconsider giving feedback.
2. Share feedback regularly during work processes. Don't wait until the issue is no longer relevant.
3. Keep maximum openness in mind. Avoid using absolute words like "always, never, constantly," and so on.
4. Formulate and structure feedback clearly so that it's understood what and how you want to improve.
5. Give the other person time and the opportunity to analyze and understand the received feedback. </aside>

<aside> ↔️ How to receive feedback?

1. Remember that feedback is given to you with good intentions. Don't shut down or respond with aggression when receiving feedback.
2. Be an interested listener, respect the speaker. Avoid interrupting or talking over the speaker, even if you disagree.
3. Genuinely appreciate the feedback received.
4. Accept or reject it. You can acknowledge feedback, but you're not obligated to take it as a guide for action.
5. Reflect and analyze what you've heard. Make conclusions and don't overexert yourself in "working on your mistakes." </aside>